Wow, Weirdness and Worship
Catalyst Atlanta, 2009 is now over. It was my first time to attend, so that means I missed the first 9. I wish I had heard about it sooner than last year.
I arrived on Wednesday for their lab day. A fancy way of saying small seminars. I wasn't sure what...
How Many Times?
We are asked fairly frequently, "How many times should we contact our customers"?
Remember the "old" days when "touching a customer" meant running an ad in the newspaper, mailing out direct mail cards, a 30 second radio spot, or having a sign in front of your store.
All those are still valid...