
How to Train Church Greeters to Truly Welcome Visitors
Every week families arrive at church. They walk through the main doors and head down familiar paths toward “their” seat.
I met someone yesterday who has never tried Coke Zero.
It surprised me a bit. After her initial question, I curiously asked if she’d ever had a diet soft drink. She then asked “Is it like Diet Coke?”. I said “yes, except it tastes like real Coke”.
Thinking I had fully explained the product, she asked “So how much sugar is in a can?”.
I backed up and took another try at it.
I don’t know about you, but I’m always amazed at the questions and comments we get about PinPoint Creative Group. I think we explain it properly, and Bam! we get a question like, “so do you do business cards?”.
This happened recently when we were moving from our leased space of 4 years, and our neighbor (!) asked the question as we were packing boxes.
We recommend that every business owner have a 10-20 second summary of what they do. This is an excellent way to tell someone quickly (like on an elevator, or a passing person in the hallway).
Here’s a great way to formulate it:
Remember as well, like the incident with the Coke Zero, you can invest thousands of dollars into communicating a product; but don’t expect that everyone will “get it” quickly. If it seems that “everyone” doesn’t get it, you may want to take a different approach.
And by the way, yes, we do produce business cards. Do you need an order of them?
Every week families arrive at church. They walk through the main doors and head down familiar paths toward “their” seat.
When a legal expert asked Jesus, “Who is my neighbor?” it followed the command to “love your neighbor as yourself.”
The kids will soon be back in school, your fall church programs will launch, and a new season will be
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