Huh? Excuse me? Are you listening?
This week I dealt with a company that made me angry. Have you ever had an interaction that once you hang up the phone you're shaking because of the way you were treated? I always try to take a step back and think about why I'm so upset.
Here are the...
3 Things Everyone Should Know About You
Excuse me, but who are you? (I want to know about you!)
These are words that can make you feel good! Someone wants to know you! They care enough to ask. They have reached out to you.
But they can also be excruciating. Especially if you have met the person several times...