Your Welcome Card Needs Updating
I recently entered a grocery store and a person approached me out of the corner of my eye. I had the feeling a torpedo was locked on me. I didn’t know him so I stepped aside to let him pass. He altered course with me. Gulp. “Do you have a...
4 Ways to Help Visitors
I was in a local store (Christmas shopping) and I asked a worker where I could find something I was looking for. I think this was my first time in the store for about a year; and everything seemed new and different. I walked in and knew I was in...