Huh? Excuse me? Are you listening?
This week I dealt with a company that made me angry. Have you ever had an interaction that once you hang up the phone you're shaking because of the way you were treated? I always try to take a step back and think about why I'm so upset.
Here are the...
An Easy New Year’s Resolution. Guaranteed!
It's a new year. A new decade. And once again we wonder how it'll be called. Twenty-Ten or Two-Thousand-Ten; or will these years be called the "teen" years. Does that mean we'll all go through adolescence as we grow out of the recession? Complete with acne and crackling voices.
I want...